Privacy policy

Privacy Policy

Effective Date: June 17, 2026

Welcome to Astrix Transformations (“Astrix”, “we”, “our”, or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, Astrix Transformations, use our services, or communicate with us.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

  • Full Name
  • Email Address
  • Phone Number
  • Company Name
  • Business Address
  • Project Requirements
  • Billing Information
  • WhatsApp Number

Technical Information

When you visit our website, we may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Pages Visited
  • Date and Time of Access
  • Referral Source
  • Cookies and Analytics Data

2. How We Use Your Information

We use collected information to:

  • Provide website design and development services
  • Develop web applications and software solutions
  • Develop mobile applications
  • Deliver WhatsApp Business API services
  • Deliver SMS services
  • Process inquiries and support requests
  • Improve our website and services
  • Send service-related communications
  • Process payments and invoices
  • Comply with legal obligations
  • Prevent fraud, abuse, or unauthorized activities

3. WhatsApp Business API Services

For clients using our WhatsApp Business API solutions:

  • We process message data solely for service delivery purposes.
  • Message content is not sold, rented, or shared for marketing purposes.
  • Clients are responsible for obtaining necessary user consent before sending promotional or transactional messages.
  • We comply with applicable WhatsApp Business Platform policies.

4. SMS Services

For SMS services including transactional, promotional, and service messages:

  • Message data is processed to deliver SMS communications.
  • Clients are responsible for maintaining compliance with applicable telecommunications and marketing regulations.
  • We do not use client messaging data for our own marketing purposes.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website performance
  • Remember user preferences
  • Analyze website traffic
  • Enhance user experience

You may disable cookies through your browser settings; however, some features of the website may not function properly.

6. Data Sharing and Disclosure

We do not sell personal information.

We may share information with:

  • Hosting providers
  • Cloud service providers
  • Payment processors
  • SMS gateway providers
  • WhatsApp Business API providers
  • Analytics providers
  • Government or legal authorities when required by law

All third-party providers are expected to maintain appropriate security measures.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from:

  • Unauthorized access
  • Disclosure
  • Alteration
  • Misuse
  • Loss or destruction

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

8. Data Retention

We retain personal information only for as long as necessary to:

  • Provide our services
  • Fulfill contractual obligations
  • Resolve disputes
  • Meet legal and regulatory requirements

When information is no longer required, it will be securely deleted or anonymized.

9. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Restrict processing of your information
  • Withdraw consent where applicable
  • Request a copy of your information

To exercise these rights, please contact us using the details below.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of such websites.

Users are encouraged to review the privacy policies of any third-party websites they visit.

11. Children’s Privacy

Our services are intended for businesses and individuals aged 18 years or older.

We do not knowingly collect personal information from children under 18 years of age.

12. International Data Transfers

Your information may be processed and stored on servers located in different countries. By using our services, you consent to such processing and transfer where permitted by law.

13. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time.

Changes will be posted on this page with an updated effective date. Continued use of our services after updates constitutes acceptance of the revised policy.

14. Contact Us

If you have any questions regarding this Privacy Policy or our data practices, please contact:

Astrix Transformations

Website: www.astrix.in

Email: care@astrix.in

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.